Privacy notice

This privacy notice explains how we handle information you provide when you submit a travel request. We’re focused on using your details to respond, confirm availability, and help with timing questions—nothing more.

What information we may collect

When you submit a request, you may provide contact details (such as name, email, and phone), preferred date, traveler count, and any messages or notes you choose to include.

Why we use it

We use your information to process your request, communicate confirmation details, and support you with practical questions about timing and arrival.

Who we share information with

We may share relevant request details with the providers responsible for the experience so they can confirm availability and entry information.

Your choices

You can request updates about your submission via email. If you choose not to receive email updates, we may still respond to your initial request.

Data use in plain language

  • We don’t sell your information.
  • We aim for relevant communication. Messages are typically limited to confirming your request and answering questions.
  • We take care with your details. Access is limited to what’s needed to respond to travelers.

Questions about privacy?

If you’d like help with your request details or data-use questions, reach out to our support team.

Go to Support Return home

Phone helps us coordinate if timing questions come up. It’s used only to support your request.

Email updates are tied to your request. If you opt in, you’ll receive notifications about the booking process and related information.

We keep information only as long as it’s needed to respond to your request, provide support, and maintain appropriate records.